Sending from your own email domain

Until you set this up, emails go from our shared sender with your business name on them, and replies still come straight to you. Sending from your own address helps them reach inboxes and look like they came from you.

Set up your domain

1. Enter your domain

   In Settings > Email domain, enter the domain from your website or business email: just the part after the @, with no www. Free email services can’t be used.

2. Choose the sender

   Send from is the name before the @, such as quotes. Replies go to is the inbox you actually read.

3. Make the records

   Press Create DNS records. These are a few settings for your domain, each with a Copy button.

4. Add them where your domain is managed

   That is your domain provider’s website, or whoever looks after your website. Send them the records if it is easier.

5. Check

   Press Verify. It shows Pending until your domain provider has the records, then Verified. From then on customers see emails from your own address.

Tracking and your privacy policy

Each email has its own link to the quote, so you can see when it was opened. The open-tracking image is optional and off to start with. It only ever shows a “maybe opened” hint, because mail apps load or block images on their own.

Tracking links must be in your privacy policy. Press Copy wording and paste it into yours.