Guide 8 of 15 · Getting paid

How customers pay (bank transfer, card, Xero)

  • Read time: 2 minutes
  • 3 steps

When a customer accepts, they see how to pay you: the deposit, its due date and your payment details. Your bank details only show once they have said yes.

Choose how you get paid

  1. Pick a provider

    In Settings > Payments, choose one:

    • No payments: you sort it out the way you do now.
    • Manual: you send your own invoice and tap Mark deposit received when the money lands.
    • Stripe: customers pay by card online. The money goes to your own Stripe account, and Stripe’s own fees apply.
    • Xero: accepted quotes become Xero invoices. See Connecting Xero and your calendar.
  2. Set your deposit and stages

    A deposit on acceptance, any progress stages, then the final payment. They must add up to the full amount.

  3. Set the due date and a reminder

    Deposit due within shows the customer a date. Payment reminder after sends one friendly reminder if a payment is still open.

The Payments settings, numbered: the Payments provider choice, what your customer sees, the deposit and stages, and Deposit due within.
Demo data Provider, deposit and stages. A made-up business and customers, not a real one.
  1. Marker 1: Payments provider
  2. Marker 2: What your customer sees
  3. Marker 3: Your deposit and stages
  4. Marker 4: Deposit due within
Open the picture full size: Provider, deposit and stages

What customers see after Accept

In Payment instructions, switch on each way you take money:

  • Bank transfer: your account name, BSB and account number, with the quote number as the reference. These start empty: you type them in.
  • Pay online: a Pay button, when your provider makes a pay link.
  • Your own instructions: cash on the day, cheque, PayID, anything else.
The Payment instructions card with made-up bank details, numbered: Bank transfer, Pay online, Your own instructions and the Print how to pay on the PDF switch.
Demo data Payment instructions. A made-up business and customers, not a real one.
  1. Marker 1: Bank transfer
  2. Marker 2: Pay online
  3. Marker 3: Your own instructions
  4. Marker 4: Print how to pay on the PDF
Open the picture full size: Payment instructions

As the work goes on, tap Stage complete on the quote and the customer gets the next payment request.

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